tomtom mydrive connect has stopped working

#TOMTOM MYDRIVE CONNECT HAS STOPPED WORKING PASSWORD#

If you don't see your email address, click Make sure your computer is connected to the internet.Īt the top of the page, make sure you see the email address for your TomTom account. Make sure you are logged in with the same TomTom account that you use on your navigation device. Make sure your smart phone is connected to the internet. You can now use the MyDrive website to add new favourites and syncronise routes and destinations to your navigation device. On your computer, open a browser and go to Log in to your TomTom account or create a new account. On your navigation device, tap back (top left corner button) > If your device is recognised by your computer you see this message on your device: See: $am2732 Installing MyDrive Connect $aclose.Ĭonnect your navigation device to the computer using a USB Cable. Make sure that MyDrive Connect is installed on your computer. The following non-connected devices are compatible with the MyDrive website: If this does not happen, check the MyDrive mobile app or website. If your navigation device is connected then you are logged in to MyDrive, and your destinations and places should synchronise in a few moments. Your navigation device connects to your TomTom account.

#TOMTOM MYDRIVE CONNECT HAS STOPPED WORKING PASSWORD#

, enter the email address and password you use for your TomTom account.

If your navigation device uses the internet connection of a smartphone, Make sure your device is within range of a cellular network. GO 5000 / 5100 / 60 use a built-in GPRS modem. In the Main Menu, check the icon in the top right corner: Make sure your navigation device is connected to the internet. The following connected devices are compatible: Make sure your navigation device is compatible with the MyDrive mobile app or website. See:įor some older devices it might no longer be possible to purchase or renew TomTom services.If you have problems when synchronising destinations and places from the MyDrive mobile app or website to your TomTom navigation device, follow these steps. If you are still not able to access your LIVE Services, reset your device to factory settings. Make sure that the Traffic service subscription is valid and activated.Ģ. , check again after completing all troubleshooting steps

After resetting your device, wait for one hour and then check if your device can connect. f you are still not able to access your services, reset your device to factory settings. Check that the Traffic service subscription is valid and Activatedįor Smartphone Connected devices, make sure your phone is compatible andĢ. If this option is not available on your navigation device, from theįor Mazda Navigation System NB1 LIVE: From the Main Menu, selectĪfter following these steps, you'll see one of these screens:ġ. How do I perform a factory reset on my device?Ĥ. If you are still not able to access your services, reset your device to factory settings. See:Ĭonnecting your GO Discover/ Expert to TomTom services using your smartphoneģ. Note: Use ONLY the USB cable supplied with your GO. When prompted, connect your GO to your computer using the USB cable supplied, then switch your GO on. Make sure your phone is connected to your navigation device. On your computer, open a web browser and go to /getstarted.

Make sure that the Traffic service subscription is valid and listed as Activated If you're unsure of the model of your navigation device, you can click our chatbot Bongo in the bottom-right of the page to get help identifying your device.Ģ. TomTom GO Discover / GO Expert / GO Camper Max / GO Exclusive GO Discover, GO Expert, GO Camper Max & GO Exclusive If you are still unable to connect, the following steps depend on the type of navigation device you have: In some cases, you might see an error message while trying to connect to TomTom Traffic or LIVE Services. Make sure that you're in a country with TomTom Services coverage. A low battery may prevent your device from receiving TomTom Services. No GPS signal on your navigation device? Here's what to do You should see your current position on the driving view. Make sure that your device has a valid GPS signal. See:Ībout sharing information to use TomTom Traffic or LIVE Services Make sure that information sharing is enabled on your navigation device. TomTom Services are not available when your device is connected to your computer. If you are unable to connect to TomTom Traffic or LIVE Services, do the following:Ĭonnected to the computer.

Tomtom mydrive connect has stopped working